SESSION REPLAY
How ServiceTitan built a case for financial wellness
Hear from Leanna Lilly, Director of Benefits and Mobility at ServiceTitan, on why she was committed to keeping Northstar’s financial wellness program in her benefits budget and how she got approval from leadership.
Watch the highlights
Watch: Answering personal employee questions
1:25 - In addition to providing financial support to employees, Northstar helps ServiceTitan’s benefits team by answering personal questions they can’t advise on, such as health plan selection.
Watch: Reworking the budget
1:42 - Leanna was committed to retaining Northstar due to its high employee impact and the support it provided to her team. Learn how they made strategic cuts in other areas to keep the program in place.
"I put together a proposal to cancel other things, to pull other things out of the benefits package, because I knew Northstar was more important, and I was able to get it approved."
- Leanna Lilly, ServiceTitan
Watch: Evaluating the cost of benefits
0:59 - Leanna believes benefits teams have a duty to use their budget effectively for employees. Hear how Northstar delivers support that may otherwise be prohibitively expensive for employees.
Watch: Aligning benefits to company goals
1:07 - ServiceTitan’s leadership wanted an intentional benefits package that would make a real difference in employees’ lives. Personalized financial wellness with 1-on-1 support met that criteria.
Watch the full session
Listen to the full conversation to learn why ServiceTitan chose to cut other benefits in favor of keeping Northstar’s highly utilized program that supports both employees and the HR team. You’ll hear from:
- Leanna Lilly, Director of Benefits and Mobility at ServiceTitan
- Britt Barney, Head of Client Success at Northstar (Moderator)